Due to a surge in the volume of requests, CBSA is not in a position to meet the legislated timelines for all requests. As a result, we recommend that you order GCMS Notes from both IRCC and CBSA.
What are CBSA Notes?
The CBSA Notes are GCMS Notes requested from the Canada Border Services Agency (CBSA), and contain all details of your immigration application, including the immigration officer’s notes and information regarding security (that would be redacted under statutory exemptions if GCMS Notes are requested from IRCC).
Why order them?
With your CBSA Notes, if your application is ongoing, you can check its processing status and see if anything is wrong with it, and take proactive steps to improve it. If your application is already closed but was refused, you can get the details of the reasoning behind the refusal.
GCMS Notes from CBSA contain information regarding security that would be redacted under statutory exemptions if GCMS Notes are requested from IRCC.
How long to receive them?
The Notes are received from CBSA approximately within 30 to 40 days.
What do I need?
Your UCI and file/application number. After completing your order, you will receive a pre-filled consent form that will need to be signed to be able to submit the request on your behalf.
What does this service include?
The service only includes requesting your Notes and delivering to you via e-mail, as received from CBSA.