What are CBSA Notes?
The CBSA Notes are GCMS Notes requested from the Canada Border Services Agency (CBSA), and contain all details of your immigration application, including the immigration officer’s notes and information regarding security (that would be redacted under statutory exemptions if GCMS Notes are requested from IRCC).
Please note that it is possible that no information (Notes) is released from CBSA if your immigration or citizenship application submitted to IRCC was not referred to CBSA.
Why order them?
With your CBSA Notes, if your application is ongoing, you can check its processing status and see if anything is wrong with it, and take proactive steps to improve it. If your application is already closed but was refused, you can get the details of the reasoning behind the refusal.
GCMS Notes from CBSA contain information regarding security that would be redacted under statutory exemptions if GCMS Notes are requested from IRCC.
How long to receive them?
The Notes are received from CBSA approximately within 30 to 40 days.
Please note that this service consists of requesting your Notes from a government agency, which entails a possible risk of processing delay by the government agency. We cannot speed up the processing of your request and are not responsible for any delay caused by the government agency.
What do I need?
Your UCI and file/application number. After completing your order, you will receive a pre-filled consent form that will need to be signed to be able to submit the request on your behalf.
A photo identification document to validate identity and signature for each adult and validate identity for each minor included in the consent form, such as a passport biodata page, permanent residence card, driver’s licence, etc.).
What does this service include?
The service only includes requesting your Notes and delivering to you via e-mail, as received from CBSA.